A mild yellow band appears on The Verge’s Colorsoft review unit. | Image: Andrew Liszewski / The Verge
Amazon says it’s working to fix issues with the Kindle Colorsoft, its first color e-reader, following complaints from early buyers that a yellow band of discoloration appears on the bottom of the display. The company is making “adjustments” so that “new devices” will not have the yellow band; people who already own a unit can contact Amazon for a refund or replacement.
“We take the quality of our products seriously,” Amazon spokesperson Jill Tornifoglio wrote in an email to The Verge. “Customers who notice this [yellow band] can reach out to our customer service team for a replacement or refund, and we’re making the appropriate adjustments to ensure that new devices will not experience this issue moving forward.”
Existing customers can…
