SIA passengers to get better connectivity on selected flights through Starlink service from Q1 2027

SINGAPORE – Passengers flying on selected Singapore Airlines (SIA) flights will soon enjoy better internet connectivity while in the air, with the roll-out of a new broadband service on board.

The Singapore-flagged carrier will progressively introduce Starlink’s low-Earth orbit satellite-based broadband service, said SIA in a statement on May 4.

The service will be available only on SIA’s Airbus A350-900 long-haul, A350-900 ultra-long-range, and A380 aircraft, with the roll-out to start from the first quarter of 2027 till end-2029.

Other aircraft in SIA’s fleet are Airbus A350-900 medium-haul, Boeing 777-300ER, Boeing 787-10 and Boeing 737-8.

Customers in all cabin classes on Starlink-equipped flights will enjoy more seamless connectivity from take-off to landing for activities such as video streaming, sharing content on social media, gaming, and also sending large files, SIA said. The service will be unlimited and complimentary.

According to SIA’s website, all SIA aircraft are equipped with Wi-Fi service except for the Boeing 737-800NGs, though the current in-flight Wi-Fi does not support streaming apps such as Disney+, Netflix and YouTube.

Also, in-flight Wi-Fi is currently available about 15 minutes after take-off and up to 15 minutes before arrival.

Mr Yeoh Phee Teik, SIA’s senior vice-president for customer experience, said: “Singapore Airlines already offers the world’s most comprehensive complimentary in-flight Wi-Fi across our entire fleet.

“Starlink will take this to the next level by delivering next-generation high-speed connectivity, enabling customers to stay entertained, connected, and productive throughout their journey, with a smoother and seamless experience from take-off to landing.”